Service Philosophy

Building a trusted relationship with our clients is at the core of what we do and who we are. Our CLIENT FIRST culture enables us to operate as a long-term partner helping our client grow.

Service Philosophy

Ames & Gough’s service philosophy is based on:

Industry Expertise

Our concentration of industry expertise enables Ames & Gough to better understand and manage clients’ risks. We serve only five industries: law firms, architects and engineers, contractors and construction professionals, consultants, and professional associations and not-for-profits.

A Commitment to CLIENT FIRST Service

This commitment is evidenced in various ways including:

  • Senior Partner Involvement With Day-To-Day Client Service – Our senior partners spend more than 90 percent of their time providing service to clients and less than 10 percent of their time managing.
  • Strategic Advice – We provide insightful insurance program and risk management advice that enables our clients to improve profits and enhance asset protection.
  • Partnership and Client Advocacy – We work to develop mutually beneficial relationships with our clients and take our role as YOUR broker seriously.
  • Responsiveness – We are committed to being available when you need us. Structurally we have no geographic or other artificial constraints that prevent any of our experts from working on your behalf.
  • Get the Details Right – Ames & Gough puts a high premium on error free work. We believe this is a realistic goal due to low staff turnover, a highly technical focus, processes that require double checking work, and senior partners’ daily involvement with our clients’ work product.

We offer a simple business proposition: A team of quality people with significant professional liability and industry-specific experience; who are focused on providing sound advice and becoming a long-term partner for our clients.

In the News

What Does a Reservation of Rights Mean?

What Does a Reservation of Rights Mean?

BOSTON, MA, November 16, 2021 – Ames & Gough, a leading insurance broker and risk management consultant specializing in serving design professionals, law firms, associations/nonprofits and other professional service organizations, today announced the appointment of Santina Ragonese as a senior account manager in the Boston office.

Association and NonProfits – Best Practices for Board Orientation

Association and NonProfits – Best Practices for Board Orientation

The board of directors plays a vital role in establishing and maintaining the organizational structure of a nonprofit. This elected group oversees the organization’s activities and meets periodically to discuss and vote on business affairs.

Given the critical role board members play in an organization’s overall success, these individuals need to be up-to-speed on the organization’s mission and goals. That’s where board orientation comes into play

©2021 Ames & Gough

Headquarters: 8300 Greensboro Drive, Suite 980, McLean, Virginia 22102-3616 

Phone: (703) 827-2277