Claims Advocacy You Can Count On

Ames & Gough takes an active role in assisting our clients on claims matters, providing both facilitation and advocacy support.

Claims Advocacy

Our in-depth knowledge of design firm risks and claims issues allows us to provide highly specialized support.  Controlling the cost of risk requires not only active loss prevention, but also effective management of claims and litigation. A comprehensive claims management program must address pre-loss issues, coordination of all parties to the loss, and post­ loss strategy.

Ames & Gough stands ready to advocate on behalf of a client with regard to a specific claim, if needed.  In the past, such matters have included initial coverage denials, lobbying for assignment of the client’s preferred defense counsel and other unique claim issues.  Given the insurance company backgrounds of many of our senior staff, we have the skill and industry relationships to negotiate with insurance adjusters to get fair treatment on behalf of our clients.

Pre-Loss Claims Planning Services – We work with our clients to:

  • enhance their internal procedures and responsibilities for assessing whether there has been a “claim”;
  • maximize the use of any pre-claims assistance available for professional liability claims;
  • develop customized claims reporting checklists;
  • work with their insurers to prepare a pre-approved list of outside counsel where appropriate; and
  • conduct training workshops to enhance our client’s understanding of coverages, claims preparedness, and claims pitfalls.

Post-Loss Claims Management Services – We guide our clients through all facets of the claims process immediately after an event to:

  • ensure implementation of and adherence to the client’s internal and the insurer’s external claims-handling procedures;
  • counsel clients on exact replica watches coverage limitations and requirements;
  • manage timely notice and acknowledgement of claims;
  • advocate on behalf of our clients, including assistance in resolving claims disputes;
  • advise our clients on approaches and methodologies of measuring and documenting all components of loss and assembling the corresponding claim submission;
  • assist our clients with the negotiation strategy for proceeding with the claim presentation and settlement process; and
  • support timely collection of settlement monies from insurers.

Helpful Resources

Why Warranties Are Not Covered by Professional Liability Policies

Why Warranties Are Not Covered by Professional Liability Policies

Contractors warrant their work in every contract. This is appropriate because they are doing work and have agreed to do it correctly or fix it if it is incorrect. Likewise, equipment is warranted. It works or doesn’t, and if it doesn’t, it should be made to work. When providing work or equipment, warranties and guarantees are appropriate. The expectation is that you will provide what you’ve promised to deliver. Read More

HR Insight: Inflation’s Impact on 2023 Open Enrollment

HR Insight: Inflation’s Impact on 2023 Open Enrollment

Many employees are currently feeling financially strained because of inflation. With open enrollment fast approaching, inflation could impact the choices employees make when it comes to their benefits. Employees are likely to consider which benefits matter the most and how to optimize the money they spend on those offerings. As a result, this year’s open enrollment may be more challenging than usual for employers and benefits providers. This article explores how inflation is impacting employees’ benefits selections and approaches to open enrollment and outlines what employers can do to help. Read More

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Headquarters: 8300 Greensboro Drive, Suite 980, McLean, Virginia 22102-3616 

Phone: (703) 827-2277