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Ames & Gough has worked closely, proactively, and successfully with our law firm. They have been very effective at obtaining the best insurance coverage for the best price. Additionally, the personnel have been extremely responsive on all our risk management issues. They are very knowledgeable and we are glad they are an integral part of our team.
- Steve Leonard, Chief Operating Officer, Zuckerman Spaeder, LLP -
We rely on Ames & Gough as our portal to the commercial insurance market for law firms. Their knowledge and service are exemplary, and we thank them for their contributions to our success.
- Phil Sunshine, General Counsel, Finnegan -
Effective risk management is an integral part of our company's productivity goals. Ames & Gough provides the support we need to help us understand and implement good risk management practices. Their professional seminars and outstanding support have helped us to keep our insurance costs down as well as to maintain high standards. We value our relationship with them, are happy that they are part of our team, and thank them for their contributions to our success.
- Mark Teden, Executive Vice President/Treasurer, Bruner/Cott & Associates, Inc. -
Everyone at Ames & Gough has tremendous depths of knowledge about both design professionals and managing risk in the construction process. We refer firms to Ames & Gough because their professionalism is obvious from the first conversation. Their client focus, nationwide reach, and high level of services makes Ames & Gough an outstanding broker for any design professional. We've given Ames & Gough our 'A/E Choice' designation signifying that they are truly dedicated experts.
- Kate E. Frownfelter, Senior Vice President and Construction Industry Group Manager, Victor O. Schinnerer & Company -
The expertise of the individuals at Ames & Gough has been invaluable to Hoyle Tanner. Over the course of many years, they have consistently provided Hoyle Tanner with knowledgeable advice and excellent service.
- James D. Boothroyd, P.E., President, Hoyle, Tanner & Associates, Inc. -
I believe we were Ames & Gough's first client. In those 19 years, they have never failed to provide us with exceptional service, well beyond being only our A/E broker. Their depth of service, their technical expertise, and their responsiveness to our requests set them apart and account for our long-term relationship.
- Jim Fagan, President, Hazen and Sawyer -
Ames & Gough is proactive and very responsive to our needs. Their in-depth knowledge of law firms is evident and helps them deliver superior service and coverage expertise while keeping our insurance costs low. I think any law firm's time would be well spent talking to Ames & Gough.
- Jeff Geiger, Partner, Sands Anderson -
I've worked with Ames & Gough for years regarding our firm's professional liability insurance. Ames & Gough has some of the most knowledgeable insurance professionals that I have met. They understand our business and apply their very deep insurance knowledge to help us. They are customer-focused and always put our firm's needs ahead of their own. Ames & Gough is out to save us money while also looking out for our best interests.
- Donald P. Nims, Jr., PE, Quality Assurance & Risk Manager, Bergmann Associates, Inc. -
During our more than five-year relationship with Ames & Gough, we have grown to depend heavily on their experience in the A/E industry. Their skill at identifying risk exposures, skill in reviewing our contracts, and personal approach to insurance brokerage have made Ames & Gough indispensable to our firm. As contract negotiations become more complicated and the risk of litigation greater, there is no price our firm can put on having Ames & Gough and a good lawyer on our team.
- Ms. Polly Brazelton, Senior Associate, Michael Van Valkenburgh Associates -
Weston & Sampson has been working with Ames & Gough for approximately 12 years now. Ames & Gough has been extremely helpful in obtaining the best insurance coverage for the best price. Additionally, the personnel have been extremely responsive on issues, questions, client contract reviews, etc. They are very knowledgeable about our industry and the variety of risk management-related issues that come up from time to time. It has been a real pleasure to work with the A&G folks over the years!
- Deirdra A. Taylor, CPA, Director & CFO, Weston & Sampson
Claims
At Ames & Gough, we work with our clients to develop comprehensive claims programs that address both pre- and post-loss issues. We provide the following services:
Pre-Loss Claims Planning Services - We work with our clients to:
- enhance their internal procedures and responsibilities for assessing whether there has been a "claim";
- maximize the use of any pre-claims assistance available for professional liability claims;
- develop customized claims reporting checklists;
- work with their insurers to prepare a pre-approved list of outside counsel where appropriate; and
- conduct training workshops to enhance our client’s understanding of coverages, claims preparedness, and claims pitfalls.
Post-Loss Claims Management Services - We guide our clients through all facets of the claims process immediately after an event to:
- ensure implementation of and adherence to the client’s internal and the insurer’s external claims-handling procedures;
- counsel clients on coverage limitations and requirements;
- manage timely notice and acknowledgement of claims;
- advocate on behalf of our clients, including assistance in resolving claims disputes;
- advise our clients on approaches and methodologies of measuring and documenting all components of loss and assembling the corresponding claim submission;
- assist our clients with the negotiation strategy for proceeding with the claim presentation and settlement process; and
- support timely collection of settlement monies from insurers.
24-Hour Emergency Claims Reporting - Because claims do not always happen at a convenient time, we provide you with the ability to contact us at any time: days, nights, weekends, and holidays. If you become aware of a claim, please contact us as follows:
- During normal business hours, please contact the office and representative of Ames & Gough where your business is normally handled.
- In the event you have a claim situation requiring immediate attention after hours, please contact the approprate insurance company claims depeartment (typically via toll free 800 number) or contact any of the following Ames & Gough professionals:
- Dan Knise, President & Partner: (202) 236-2909
- Mike Heatwole, Partner: (703) 863-9227
- Mike Herlihy, Partner: (508) 769-0906